Refund policy

Refund Policy

Last updated: January 30, 2026

At Zafynix, we want you to be completely satisfied with your purchase. If you are not satisfied, you may be eligible for a refund or exchange under the conditions outlined below.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded to your original payment method within 7 business days. Please note that it may take additional time for your bank or wallet service to process and post the refund.

If more than 7 business days have passed since approval and you have not received your refund, please contact us at zafynixofficial@gmail.com.

Return Eligibility

We accept returns within 7 days of receiving your item if:

• The item is damaged, defective, or incorrect.

• The item is unused and in its original packaging.

Damages and Issues

Please inspect your order upon receipt. Contact us immediately if your item is defective, damaged, or incorrect so we can evaluate the issue and make it right.

Exchanges

To exchange an item, please return the original item first. Once the return is accepted, you can make a separate purchase for the replacement item.

Refund Process

• Contact us at zafynixofficial@gmail.com with your order number and details of the issue.

• Contact us via WhatsApp or phone at 0336-3865659.

• We will guide you through the return or exchange process.

• Approved refunds are processed within 5–7 business days to your original payment method.